General Information

Assisted-Listening Devices

Assisted-listening devices are available free of charge at the lower Salon level at both sides of the coat check. A refundable deposit is required.

Children

Children 4 and older are welcome to attend performances. All patrons must have tickets and be able to sit quietly throughout the performance. Children of all ages are welcome at Family Shows.

Coat Check

Coat check services are available on the east and west sides of the lower Salon level near the restrooms.

Conduct and Liability: The Center for the Performing Arts (CPA), including the Palladium, the Tarkington and the Studio Theater, reserves the right to refuse admission to, or remove from the building, any person who fails to comply with CPA policies, including those whose conduct is disorderly, is disrespectful, or interferes with other patrons’ ability to enjoy the performance.  By using their tickets for admission, patrons expressly assume all risks associated with attending the event, acknowledge and agree that they may be photographed in public areas of the CPA campus, and release the CPA and its agents from any liability resulting from the use of such photographs.

Electronic Devices

Use of cellular phones, pagers, cameras and recording devices is strictly prohibited in the theater. Please deactivate the sounds on any electronic device to avoid disrupting the performance.

Emergency Procedure

In the event of an emergency, an announcement will explain the best method of exit. Please note the multiple red exit signs. For your safety, please exit in a calm and orderly manner.

Firearms

Guests are prohibited from bringing weapons onto the premises. The Center for the Performing Arts does not provide weapon lockers. Weapons may not be checked in by any staff or security personnel. Guests found in possession of weapons will be asked to immediately remove the items from the premises. Guests who refuse to comply with such a request will be removed from the premises.

Food and Beverage

Outside food and beverages are not permitted in the venues. Concessions are available in the lobbies before the performance and through intermission. The Southeast lobby bar features sandwiches, candy, soda, coffee, premium wine, specialty beer and domestic beer.

Late Arrival Policy

Latecomers will be seated at the discretion of house management. Video and audio simulcast of the performance is available in the lobbies for your convenience while waiting.

No Smoking

The Center for the Performing Arts campus is smoke-free. Tobacco, cigars and e-cigarettes are not permitted. Thank you for not smoking.

Prohibited Items

For your safety, guests are subject to visual inspection (including the use of metal-detecting magnetometers) of person, parcels, bags, containers and/or clothing capable of concealing prohibited items. Guests may refuse inspections; however, management reserves the right to refuse entry. See list of prohibited items.

Tours

The Center offers free public tours of the Palladium on the 2nd and 4th Tuesdays of each month at 10:30 a.m. You can schedule your tour online. For groups or schools interested in scheduling a tour, email Outreach@TheCenterPresents.org.

Weather

The Center generally does not cancel performances due to inclement weather.