General Information

Accessibility
Allied Solutions Center for the Performing Arts is committed to providing equal access for all patrons and visitors. Please visit our Accessibility page for information. For any questions, please contact us at 317.843.3800 or Accessibility@TheCenterPresents.org.

Children

Children 4 and older are welcome to attend performances. All patrons must have tickets and be able to sit quietly throughout the performance. Children of all ages are welcome at Family Shows.

Coat Check

Coat check services are available at the west side of the lower Salon level near the restrooms at the Payne & Mencias Palladium. Coat room facilities are also available at the Tarkington and the Studio Theater.

Conduct and Liability
Allied Solutions Center for the Performing Arts (ASCPA), including the Payne & Mencias Palladium, the Tarkington and the Studio Theater, reserves the right to refuse admission to, or remove from the building, any person who fails to comply with ASCPA policies, including those whose conduct is disorderly, is disrespectful, or interferes with other patrons’ ability to enjoy the performance.  By using their tickets for admission, patrons expressly assume all risks associated with attending the event, acknowledge and agree that they may be photographed in public areas of the ASCPA campus, and release the ASCPA and its agents from any liability resulting from the use of such photographs.

Electronic Devices

Use of cellular phones, pagers, cameras and recording devices is strictly prohibited in the theater. Please deactivate the sounds on any electronic device to avoid disrupting the performance.

Emergency Procedure

In the event of an emergency, an announcement will explain the best method of exit. Please note the multiple red exit signs. For your safety, please exit in a calm and orderly manner.

Firearms

Guests are prohibited from bringing weapons onto the premises. Allied Solutions Center for the Performing Arts does not provide weapon lockers. Weapons may not be checked in by any staff or security personnel. Guests found in possession of weapons will be asked to immediately remove the items from the premises. Guests who refuse to comply with such a request will be removed from the premises.

Food and Beverage

Outside food and beverages are not permitted in the venues. Concessions are available in the lobbies before the performance and through intermission. The Southeast lobby bar features sandwiches, candy, soda, coffee, premium wine, specialty beer and domestic beer.

Late Arrival Policy

Latecomers will be seated at the discretion of house management. Video and audio simulcast of the performance is available in the lobbies for your convenience while waiting.

No Smoking

Allied Solutions Center for the Performing Arts campus is smoke-free. Tobacco, cigars and e-cigarettes are not permitted. Thank you for not smoking.

Parking
Find the best route and up-to-date parking options on the Directions & Parking page.

Program books

Digital versions of current and past programs are available on our Issuu page.

Prohibited Items

Metal detectors are placed at all entrances for events in the Payne & Mencias Palladium, the Tarkington and the Studio Theater. Prohibited items include firearms and all weapons. Please be advised that hinged eyeglass cases may set off the Weapons Detection System. Backpacks and other bags exceeding 12" x 12" x 6" are not permitted inside the venues. All bags may be subject to inspection prior to entering the venues. Guests may refuse inspections; however, management reserves the right to refuse entry. Early arrival is encouraged to allow time for venue entry. See list of prohibited items.

Restrooms

Restrooms in the Payne & Mencias Palladium may be found on the Salon, Tom Wood Luxury Box Tier and Gallery levels. Family restrooms are located on the Salon and Gallery levels. All restrooms are accessible via elevator. In the Tarkington/Studio Theater building, restrooms are available in building lobby and in the Tarkington lobby. To confirm the closest restroom location to your seats, or if you have any questions, please contact the Fifth Third Bank Box Office at 317.843.3800 or Tickets@TheCenterPresents.org.

Tours

Allied Solutions Center offers free public tours of the Palladium on the 2nd and 4th Tuesdays of each month at 10:30 a.m. You can schedule your tour online. For groups or schools interested in scheduling a tour, email Outreach@TheCenterPresents.org.

Weather

Allied Solutions Center generally does not cancel performances due to inclement weather.